Support by Section

  • Home – Announcements and updates on changes in the merchant console.
  • vTerminal – A quick and easy form through which to complete simple transactions such as sales, credits, voids and authorizations.
  • Sale Form – A more in depth form for sales that includes room to save detailed customer and transaction information.
  • Recurring Billing – Enable customers for and manage customers already enrolled in automatic recurring billing cycles.
  • Products – Manage your product database and track sales by category, warehouse and location.
  • Check Manager – Allows merchants enabled for electronic check processing to manage and edit all of their electronic check transactions from one central location.
  • Batches – Includes managing batches, uploading batches, queued transactions and batch reports.
    • Batch Manager – Manage all of your open and closed batches including queued transactions, and uploaded batches.
    • Queued Transactions – View and manage all of your pre-authorized transactions awaiting post-authorization.
    • Upload New Batch – Help uploading a batch from your hard drive in comma or tab delimited format.
    • Upload Manager – Manage all of your uploaded batches, including emailing, printing and exporting.
  • Reports – View and print details about your merchant account, including easy-to-read visual graphs and printable detailed reports.
  • Search – Search your reports, transactions, recurring billing customers, with tailored results.
  • Settings – Manage and monitor general account settings, as well as account users, source keys and passwords.
    • General – Control and change account settings including source, batch, report and receipt settings.
    • Users – Add, edit and delete users and monitor and manage their permissions and passwords.
    • Source Keys – Add, edit and delete source keys for your account.
    • Change Password – Change your Master Merchant account password.
  • Fraud Center – Manage and monitor all of your account fraud protections for maximum security and convenience.