Support by Section
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Home – Announcements and updates on changes in the merchant console.
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vTerminal – A quick and easy form through which to complete simple transactions such as sales, credits, voids and authorizations.
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Sale Form – A more in depth form for sales that includes room to save detailed customer and transaction information.
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Recurring Billing – Enable customers for and manage customers already enrolled in automatic recurring billing cycles.
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Products – Manage your product database and track sales by category, warehouse and location.
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Check Manager – Allows merchants enabled for electronic check processing to manage and edit all of their electronic check transactions from one central location.
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Batches – Includes managing batches, uploading batches, queued transactions and batch reports.
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Batch Manager – Manage all of your open and closed batches including queued transactions, and uploaded batches.
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Queued Transactions – View and manage all of your pre-authorized transactions awaiting post-authorization.
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Upload New Batch – Help uploading a batch from your hard drive in comma or tab delimited format.
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Upload Manager – Manage all of your uploaded batches, including emailing, printing and exporting.
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Reports – View and print details about your merchant account, including easy-to-read visual graphs and printable detailed reports.
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Search – Search your reports, transactions, recurring billing customers, with tailored results.
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Settings – Manage and monitor general account settings, as well as account users, source keys and passwords.
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General – Control and change account settings including source, batch, report and receipt settings.
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Users – Add, edit and delete users and monitor and manage their permissions and passwords.
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Source Keys – Add, edit and delete source keys for your account.
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Change Password – Change your Master Merchant account password.
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Fraud Center – Manage and monitor all of your account fraud protections for maximum security and convenience.